What's our White Glove Service?
Through the years of buying cars online and out of state, we have learned all the issues associated with it and have created a service to remove all worries and effort when it comes to selling your car, or, buying a car through us. Read about our whole process below!
Selling Your Car?
Our sales process
Submitting Your Car
First, it starts with submitting your car, and if approved, setting an appointment for a briefing call. In this first step we clarify logistics such as car delivery date and time, timeline for service, and the steps involved.
Receiving The Car
Once the logistics are dialed in, we will take delivery of your car and begin our white glove service process. If local, we can arrange a pick up, and if you're not local, we will need to arrange shipping of the car to us. All shipping costs to be covered by seller. Once we receive the car, we perform a shakedown to make sure everything is functioning properly, then, get the car detailed and ready for photography and cinematography.
We start by taking photos of your car in our professional photo studio, along with detailed undercarriage shots on a lift. After the photoshoot, we create detailed videos of the car outlining the exterior, interior, mechanical details, and drone driving footage, along with an interview with the technician that has been maintaining the car to honestly highlight the car to the best of it's ability
After all photos and videos have been edited, we create a well written auction listing highlighting every detail, with supporting photo and video documentation to further elaborate the car in it's entirety.
Finally, after the auction has closed and you have sold your car, we will aid in shipping the car to the buyer, and if transported on an open trailer, the car will be detailed once it arrives to the buyer, before the buyer takes delivery of the car. The seller is responsible for covering the cost of detail post purchase, and the buyer is responsible for shipping costs.
White Glove Service
Up front fee: $2,000
Covers professional studio photography and video production.
For local clients to Los Angeles, delivery is optional upon clients request. Pickup is also available per request. (Seller covers delivery fees).
For out of state clients, you will need to ship us your car through the carrier of your choice (Seller covers shipping fees).
Back end fee: 3% fee of total selling price with a maximum of $3,500 and a minimum of $250
Covers writing the listing copy, listing, managing the auction, and customer service.
Buying a car?
Our purchasing process
Submitting vehicle info.
First, it starts with submitting the information of the car you're looking for. Once reviewed, we will contact you for a briefing call. In this first step we clarify logistics such as detailed information on the car you're looking for, if you're looking for cars statewide, nationally, or internationally, your timeline and budget, and the steps involved.
Finding your car
We contact our network of individuals and dealers, locally and internationally if desired, and find you the car you're looking for. If the car isn't available at the moment, we will advise our contacts to be aware and notify us if an opportunity arises.
Scheduling a visit
Once we find your desired car, we will schedule an appointment with the seller and visit the car in person. Depending on the distance of travel, further travel time and expenses will be added. If the car is local to Los Angeles California, we will visit the car free of charge within a 25 mile radius.
During our visit, we will talk with the current seller regarding all aspects of the car with a detailed checklist highlighting exterior, interior, drivetrain, and ownership and service history. We will visually inspect the car ourselves and capture all the details through photographs and videos. Afterwards, we will contact a near by shop and schedule a professional pre purchase inspection in order to complete this step.
Value comparison and report
Finally, we will compile a valuation report with similar comparable vehicles in the market, present you a detailed report and our thoughts, and help you negotiate a deal that works for you.
Our purchasing service is a one part service with an upfront payment only: White Glove, and Auction.
Covers all parts to our service from the initial search to the final steps of negotiation and purchasing.
For local clients to Los Angeles, we offer free of charge visits to anywhere within a 25 mile radius of our zip code, 91104. Additional fees will be required for drive time and expense if the vehicle is further than 25 miles from us.
Fill out the form today and speak to one of our representatives to see how we can help you make your poster car dream a reality!